Hi All
After 3 days of sweating I managed to get in touch with vijesh the guy who deals with accounts. The phone lines at Zero 4 were busted (as they put it).He managed to clear all my queries They say they are very busy because of the handover and also because they only work till 3 p.m (Dubai time) due to Ramadhan. But a few weeks ago when I emailled Shirley she was quite prompt in returning with a handover date. I think you need to be a bit more persistant. I have found sending them emails or calling them first thing in the morning normally produces results.
Hope this helps!!
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