Not an insult a fact, my experience, simple as that. No point trying to prove their professionalism to me, prove it to current or potential customers. Show them what steps are being taken to get bank accounts or what steps are being taken to help them. Show up to date pictures of progress. State facts about flights and prices. Show facts about sales and profits when and where. Dont put people on the phone that have never been near Brazil. It is all easily done and if it can be proved, why not. It might help sales, you never know. It will certainly help buyers to make a real valued judgement on the issues. This is what Agents need to do and this is what they should do if they want to come across as real professionals. It is not rocket science is it?
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