Quote:
Originally Posted by lovesquadsue
Thanks all.
I will look into whether the agent is a member of any proffesional body today.
The thing that really annoys me is that we have our own business and if we treated a customer like this we would be in court quicker than quick! The would sue us for 'inconvenience', 'out of pocket expenses', 'time', interest on the monies etc etc etc. We just wouldnt get away with it!
Maybe there should be some rules/regs introduced to protect consumers buying abroad - after all, as a business we cant even fit a replacement window into someones own home without notifying the local authority and conforming with all sorts of building regs as well as it being illegal now to take a deposit from a customer without providing an insurance backed guarantee! Seems mad having all those regulations in place for something as simple as a replacement window and nothing in place for buying overseas!
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Hi Lovesquad, see if the agent is a member of AIPP the new proffesional body for this industry. Even if they are not a member someone in the chain of agents/developers might be. Even if your agent says they are not involved in the problem they should still be fighting your corner and using their contacts within the industry to help you. If this is the way the solicitor works then a word of warning from the agent/s to them that they will not be receiving anymore business should make them listen. Hope you get it sorted out.