Hi all!
thanks for all of your support with this nightmare!!
Well, here is a little update for you - unbelievably it has proved easier getting a refund from the Egyptian developer than the UK agent that has received circa £3600 commission. We have now received a refund from the developer (El Riad) with no problems at all (other than it took them a while) and we negotiated a canx fee with them of just over £1000.00 - which we found acceptable.
Anyhow, the UK BASED AGENT who we thought we could trust and we thought we would not have a problem getting a refund from have now said that they are not prepared to refund the £3612 commission they have received as we have cancelled and its in the contract - yes, thats the contract that we havent signed!!!!
SO - I WOULD GIVE EVERYONE THIS WORD OF ADVICE. JUST BECAUSE A DEVELOPER OR AGENT IS FROM THE UK DO NOT TRUST THEM ON THIS ASSUMPTION ALONE!! AND, NO MATTER WHAT YOU ARE TOLD DO NOT HAND OVER ANY MONEY UNTIL YOU ARE 100% HAPPY WITH YOUR CONTRACT.
This case is now being dealt with by my solicitor and trading standards. I would think that this will drag on for some time to come however on the positive side we have at least received £12,000 of our monies back from the developer!
On an even more positive note we have just purchased a 2 bed apartment on the British Resort after visiting Hurghada last week! AND - its ready to use! YEAHY!
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