Daniela,
Please contact me. I think I might be able to help but need to know your complete situation from start to finish. If it is the same development, then I may have contacts with the actual builder and might, I say might, be able to try and sort this. I also have a good independent lawyer (currently suing Platinum Developments on behalf of the 20 British waiting for money from Platinum for 3 years now!) and she can help sort out all paperwork.
Please do not panic. I get calls for help with problems like this all the time. Can all be resolved in one way or another.
Rachel
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