Hello Safrica,
I read your experiences with DAMAC with interest and am really not surprised with what you say. I myself have experienced very bad customer service from DAMAC ie endless project delays, if you send an e mail to their customer service staff in Dubai asking something, you get a reply from someone else. You then have to go through your whole query with another person. You never have dealings with one person. Quite frankly DAMAC have a LOT to learn about customer service and I am not impressed with them at all. I am about to take possession of my apartment at Lake View this summer (although I dont hold much hope of a definite date), so I am really dreading going through what you describe. I certainly wont be buying any more properties from DAMAC ever.
p.s: you might want to look at my e mail posted last month.
Regards
sap001
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