Good idea Suzanne. Actually the dry cleaners here advertise the fact that they use filtered water so I'm sure that's the answer. Now I think of it, a friend of mine who lives in Kuwait, had her washing macine plumbed so that the water went through 2 filters.
Alison, while you're still there and if there's one around, ask a plumber. The filters are really cheap but you won't be able to do it yourself. The darks wash before a whites is a good idea but I've never noticed a difference myself. All my whites are slightly grey (very attractive, I don't think) but after a while I stop noticing...until I buy new school shirts!
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