Complaints about certain agents

[Topcat1961]

If you feel misled or misinformed when buying your property and the agent is a member of these professional bodies NAEA or FIABCI then write your concerns to the following.

NAEA
David Oliver-Compliance Officer
Peter Bolton King Group Chief Executive
Arbon House
6 Tournament Court
Edgehill Drive
Warwick
CV34 6LG

Telephone 01926 496800 Fax 01926 417788
email: info@naea.co.uk
NAEA The National Association of Estate Agents

Go to their website and read their rules of practice before writing to see if you have any grounds for complaint.

FIABCI
is an independent network of real estate professionals, not a regulatory body that arbitrates disputes or takes disciplinary action. FIABCI monitors the activities of its members to the extent that its resources allow it, and if it is proved that a member has violated FIABCI’s code of ethics, he or she can be excluded from the Federation.


Bruno Crosby :crosby@fiabci.org

FIABCI - Spain : fiabci@fiabci-spain.com

FIABCI - Bulgaria : office@fiabci-bg.com

FIABCI's President directly : imotiltd@bulinfo.net. His name is Mr Valentin Saykov.

The more these Associations become aware of genuine grievances and complaints then it may help get some of the unethical practices by rogue Agents challenged.

..also write to Meglena Kuneva, the European Commissioner for Consumer Protection/Affairs, she is Bulgarian. Her contact details are

fax 02 2995372
phone 02 2993684

address: Meglena Kuneva, Member of the European Commission, Rue de la Loi 200, B1049 Brussels. The more complaints received from misled purchasers the more the 'EU' will get involved. Bulgaria, Spain, Ireland and the UK are all members of the EU.

[mickthepropertyguru]

Well done Topcat, its great to see somebody grabbing the bull by the horns. Finally somebody is standing up and being counted. I know there is tens of thousands of people out there that have been stung. I think its about time we all joined in the fight to stop the average joe getting robbed by unscrupulous companies.

[toot]

Living here in Bulgaria one hears so many complaints that I am amazed how easy it was for me to buy our home.I think the main problem is lack of Rules and Regulations.Whilst Bulgaria grows I dont expect anyone wishes to enforce laws as they need all the investment that may come their way.

[rabarbaro]

Thank you Topcat, I think your suggestions ar really usefull ! Thanks again
Daniela

[Topcat1961]

Originally Posted by Topcat1961

If you feel misled or misinformed when buying your property and the agent is a member of these professional bodies NAEA or FIABCI then write your concerns to the following.

NAEA
David Oliver-Compliance Officer
Peter Bolton King Group Chief Executive
Arbon House
6 Tournament Court
Edgehill Drive
Warwick
CV34 6LG

Telephone 01926 496800 Fax 01926 417788
email: info@naea.co.uk
NAEA The National Association of Estate Agents

Go to their website and read their rules of practice before writing to see if you have any grounds for complaint.

FIABCI
is an independent network of real estate professionals, not a regulatory body that arbitrates disputes or takes disciplinary action. FIABCI monitors the activities of its members to the extent that its resources allow it, and if it is proved that a member has violated FIABCI’s code of ethics, he or she can be excluded from the Federation.


Bruno Crosby :crosby@fiabci.org

FIABCI - Spain : fiabci@fiabci-spain.com

FIABCI - Bulgaria : office@fiabci-bg.com

FIABCI's President directly : imotiltd@bulinfo.net. His name is Mr Valentin Saykov.

The more these Associations become aware of genuine grievances and complaints then it may help get some of the unethical practices by rogue Agents challenged.

..also write to Meglena Kuneva, the European Commissioner for Consumer Protection/Affairs, she is Bulgarian. Her contact details are

fax 02 2995372
phone 02 2993684

address: Meglena Kuneva, Member of the European Commission, Rue de la Loi 200, B1049 Brussels. The more complaints received from misled purchasers the more the 'EU' will get involved. Bulgaria, Spain, Ireland and the UK are all members of the EU.

Another interesting article
type in.http://www.asa.org.uk/asa/adjudicati..._ADJ_44856.htm

[connection]

thanks for that info topcat I wrote to Ms Kuneva and got some very useful information on the rules that some of the developers don't follow .My contracts were very dodgy to say the least and there are some developers willing to play on the inexperience of their customers. Don't assume if the developer has not put penalties in the contact that they are not applicable and don't always accept that force majeure applies without first consulting a good lawyer.Also the english and Bulgarian version do not always say the same thing and may have been written in such a way as to deceive the buyer.

[connection]

If your agent is Irish check if he is a member of the IAVI and e mail Alan Cooke at cooke@iavi.ie if you are unsure what constitutes misleading information find out from Ms Kuneva mentioned if you contact me by pm I can let you know what information might be relevant. If your Agent refuses to give you any answers that is also a case for complaint .If you are not sure if your agent is a member of the IAVI look for his name on the website it should have MIAVI after his name

[Sally456]

There are alot of 'professional' agents out there who think they know alot more than others about the overseas property market. But you've got to be careful when looking to invest in a property abroad. I found this out when i was looking to invest in a property in Cyprus. I went through a hard time of finding a property which best suited me, there was very few agents who refused to help me out and never returned my calls or messages. It was 6 months after when i finally found a property which ive had for 2 years now through a website called property abroad. The services were quick and for once i felt they put me first instead of the money!

[Leon McAvoy]

Hi top cat
I have been intouch recently with Mickpropertyguru who I belive first brought this subject to light. I unfortunitly brought a property in Italy Calabria from an Irish developer based in Marbella, I think most people will know who I mean, anyway as you can expect it went wrong and after getting no where with them I informed them that I would take the evidence that I had colletted to the three governing body's that they despladed on thier websit, NAEA, CEI, FIABCI, about two month or so ago the NAEA dropped them, I would like to think I had somthing to do with it, or perhaps they had recieved other complaints. About four hours ago the CEI contacted me to say that above mentioned developer will be informed to now drop the CEI badge of recomandation as well, that now leaves just one and I dont think I'll have to say too just. Here's to the NAEA, CEI and just remember these developers can only get away with ripping people off if no one stands and shouts this is wrong, well done to every one who has come forward so far.
Leon McAvoy

Originally Posted by Topcat1961

If you feel misled or misinformed when buying your property and the agent is a member of these professional bodies NAEA or FIABCI then write your concerns to the following.

NAEA
David Oliver-Compliance Officer
Peter Bolton King Group Chief Executive
Arbon House
6 Tournament Court
Edgehill Drive
Warwick
CV34 6LG

Telephone 01926 496800 Fax 01926 417788
email: info@naea.co.uk
NAEA The National Association of Estate Agents

Go to their website and read their rules of practice before writing to see if you have any grounds for complaint.

FIABCI
is an independent network of real estate professionals, not a regulatory body that arbitrates disputes or takes disciplinary action. FIABCI monitors the activities of its members to the extent that its resources allow it, and if it is proved that a member has violated FIABCI’s code of ethics, he or she can be excluded from the Federation.


Bruno Crosby :crosby@fiabci.org

FIABCI - Spain : fiabci@fiabci-spain.com

FIABCI - Bulgaria : office@fiabci-bg.com

FIABCI's President directly : imotiltd@bulinfo.net. His name is Mr Valentin Saykov.

The more these Associations become aware of genuine grievances and complaints then it may help get some of the unethical practices by rogue Agents challenged.

..also write to Meglena Kuneva, the European Commissioner for Consumer Protection/Affairs, she is Bulgarian. Her contact details are

fax 02 2995372
phone 02 2993684

address: Meglena Kuneva, Member of the European Commission, Rue de la Loi 200, B1049 Brussels. The more complaints received from misled purchasers the more the 'EU' will get involved. Bulgaria, Spain, Ireland and the UK are all members of the EU.

[Topcat1961]

Originally Posted by Leon McAvoy

Hi top cat
I have been intouch recently with Mickpropertyguru who I belive first brought this subject to light. I unfortunitly brought a property in Italy Calabria from an Irish developer based in Marbella, I think most people will know who I mean, anyway as you can expect it went wrong and after getting no where with them I informed them that I would take the evidence that I had colletted to the three governing body's that they despladed on thier websit, NAEA, CEI, FIABCI, about two month or so ago the NAEA dropped them, I would like to think I had somthing to do with it, or perhaps they had recieved other complaints. About four hours ago the CEI contacted me to say that above mentioned developer will be informed to now drop the CEI badge of recomandation as well, that now leaves just one and I dont think I'll have to say too just. Here's to the NAEA, CEI and just remember these developers can only get away with ripping people off if no one stands and shouts this is wrong, well done to every one who has come forward so far.
Leon McAvoy

Hi Leon

I had a e-mail from Bruno Crosby of the FIABCI (29/09/08) that indicated the board of Directors of FIABCI-Spain were meeting shortly to discuss complaints about a certain agent based in Marbella.

I suggest that if people still have a legitimate (hundreds do) complaint against this agent for unethical and dishonest selling practices they write via e-mail to the following asap.

Bruno Crosby :crosby@fiabci.org

FIABCI - Spain : fiabci@fiabci-spain.com

FIABCI - Bulgaria : office@fiabci-bg.com

FIABCI's President directly : imotiltd@bulinfo.net. His name is Mr Valentin Saykov.



Insist on a written reply from Mr Crosby and ask for an update on the situation.

I have also informed Mr Crosby that I am writing to the EU Commissioner about all the companies and professional bodies associated with this agent.

Inform anyone that has an issue with this agent of this meeting and help to get this agent acknowledged as an unethical company.