Damac Lotus La Res 2 + Two Year Delay

[davidbht]

I Bought An Appartment Off Damac Last Year La Residence 2 Lotus At Business Bay.these Towers Were Scheduled For Completion Late 2009,i Have Found Out That Damac Do Not Have A Start Date
For Lotus 2 And Have Now Offered My Money Back After 3 Months Of Questioning About The Start Date Of The Project Which They Could Not Confirm.
This Firm Have Lie From Day One When The Salesman Told Me That The Electricity Cables Were Being Laid When I Put Down My Deposit,which Is Why I Bring This Message To Investors. I Feel Very Angry About The Lies And Lack Of Communication From Damac

[Rammah]

Originally Posted by davidbht

I Bought An Appartment Off Damac Last Year La Residence 2 Lotus At Business Bay.these Towers Were Scheduled For Completion Late 2009,i Have Found Out That Damac Do Not Have A Start Date
For Lotus 2 And Have Now Offered My Money Back After 3 Months Of Questioning About The Start Date Of The Project Which They Could Not Confirm.
This Firm Have Lie From Day One When The Salesman Told Me That The Electricity Cables Were Being Laid When I Put Down My Deposit,which Is Why I Bring This Message To Investors. I Feel Very Angry About The Lies And Lack Of Communication From Damac

Hi David,

I work for DAMAC in the UK.
You mentioned a salesman lying to you. Was it a DAMAC employee or an agent?
Also, you mentioned chasing DAMAC for information. Which department have you been calling/emailing?
Did you buy the deal from a UK office or where exactly?

Regards,


Rammah

[davidbht]

i BOUGHT DIRECT FROM DAMAC LONDON , I HAVE BEEN DEALING WITH CUSTOMER SERVICES IN LONDON AND DUBAI,FURTHERMORE WHY LAUNCH LOTUS 2 WHEN THERE IS NO WAY OF BUILDING IT UNTIL 2009 NOBODY TOLD ME I HAD TO FIND OUT THROUGH ANOTHER SOURCE.

Originally Posted by Rammah

Hi David,



I work for DAMAC in the UK.
You mentioned a salesman lying to you. Was it a DAMAC employee or an agent?
Also, you mentioned chasing DAMAC for information. Which department have you been calling/emailing?
Did you buy the deal from a UK office or where exactly?

Regards,


Rammah

[Rammah]

Originally Posted by davidbht

i BOUGHT DIRECT FROM DAMAC LONDON , I HAVE BEEN DEALING WITH CUSTOMER SERVICES IN LONDON AND DUBAI,FURTHERMORE WHY LAUNCH LOTUS 2 WHEN THERE IS NO WAY OF BUILDING IT UNTIL 2009 NOBODY TOLD ME I HAD TO FIND OUT THROUGH ANOTHER SOURCE.

There isn't a department called "customer services" within the DAMAC organization.
In any event, I apologize to you on behalf of the DAMAC family and whoever may have mislead you into that information. It's surely against the ethos of our company, but if a consultant have lied to you, that's surely a one off incident and not something that DAMAC would tolerate.

From an objective point of you, the resolution [refund] that was offered to you is fair in my opinion. What would you have expected otherwise?

Note: When/If you reply, I hope you don't put the caps lock on.

Regards,


Rammah

[davidbht]

You have no idea of business or ethics.
Your apologies mean nothing just lip service.
Damac have not contacted any Lotus2 customers about the problems, they just expect us to wait.
My other off plan property purchases are transparant and informative on progress on the projects.

How can you launch Lotus 2 when the land is not ready until late 2009, your salesman told me that they were laying electricity cables in March 2007.
AS for fair i have been offered my money back after 3 months of pushing your company for an answer when are you going to build,which you still cant answer.
You need to keep your customers informed and be honest,as business people you have a lot to learn.

Originally Posted by Rammah

There isn't a department called "customer services" within the DAMAC organization.
In any event, I apologize to you on behalf of the DAMAC family and whoever may have mislead you into that information. It's surely against the ethos of our company, but if a consultant have lied to you, that's surely a one off incident and not something that DAMAC would tolerate.

From an objective point of you, the resolution [refund] that was offered to you is fair in my opinion. What would you have expected otherwise?

Note: When/If you reply, I hope you don't put the caps lock on.

Regards,


Rammah

[Rammah]

Originally Posted by davidbht

You have no idea of business or ethics.
Your apologies mean nothing just lip service.
Damac have not contacted any Lotus2 customers about the problems, they just expect us to wait.
My other off plan property purchases are transparant and informative on progress on the projects.

How can you launch Lotus 2 when the land is not ready until late 2009, your salesman told me that they were laying electricity cables in March 2007.
AS for fair i have been offered my money back after 3 months of pushing your company for an answer when are you going to build,which you still cant answer.
You need to keep your customers informed and be honest,as business people you have a lot to learn.

You don't have to accept my apology. I apologise for offering it in the first place.
You're maybe right, we have no idea of business and that's why you came to us in the first place, and that's why DAMAC group has over 10000 employees worldwide. I wasn't aware we had Bill Gates caliber of business pple -such as you davidbht- on this forum....

Have you opted to take your money back?

There is a saying in Arabic that translates roughly into: "if you treat a gentleman fairly, you would own his trust forever. But if you treat a spiteful person fairly, he would complain further". I rest my case.

Rammah

[kennyhubbard]

Rammah,

I appreciate your loyalty towards your employer but I do have to say that david does have a point.

I read in yesterday's Gulf News that Damac tried to cancel another project and only decided to proceed with it after 10 investors took it further......and this just a week after they cancelled something on the palm?

You may feel that david's experience is one instance of a salesman lying to his customers but I think Damac needs to take responsibility for the crap that their representatives spew, after all, Damac is the one taking his money, not the salesman.

I think this kind of behaviour typifies all that is wrong with the property market in Dubai today. I personally will not touch Damac with a 10 foot barge pole.

[Rammah]

Originally Posted by kennyhubbard

Rammah,

I appreciate your loyalty towards your employer but I do have to say that david does have a point.

I read in yesterday's Gulf News that Damac tried to cancel another project and only decided to proceed with it after 10 investors took it further......and this just a week after they cancelled something on the palm?

You may feel that david's experience is one instance of a salesman lying to his customers but I think Damac needs to take responsibility for the crap that their representatives spew, after all, Damac is the one taking his money, not the salesman.

I think this kind of behaviour typifies all that is wrong with the property market in Dubai today. I personally will not touch Damac with a 10 foot barge pole.

Hi Kenny,
I respect what you are saying, and in David's case, DAMAC have taken responsibility by offering a money back. What else can you expect them to have done?
As for Palm Springs project, it was cancelled for a reason which is out of DAMAC's responsibility. I discussed it in another thread in the forum. Read it and feel free to respond there if you wish to debate that matter.
Today's decision to proceed with it was a great news for me, and it wasn't due to 10 investors thinking of taking matter further. Wait for DAMAC's official press release on it, and let's leave media speculation on the side.

I respect your personal decision not to touch DAMAC, but if you wish to help other readers, I hope you can elaborate on "why" you have taken this decision. This will give me the opportunity to defend should I find the need to do so..

Regards,


Rammah

[rahaly]

And I have another story from Damac
I bought with 3 friends 6 apartments in La Residence 2 Lotus last may .
We asked many many times about the project …… with no answer at alllllll !!!!
By calling Dubai Damac the answer was “pay your installment or you’ll pay the delay penatly 10% (I think) ”

You will not believe that we’ve paid last installment in March 18th still no body tilling us if the project is off or not till I read this subject.
So why they insist to take our money to return them back after years!!!!!!!!!
We bought these apartments from Kuwait Damac (licensed branch of Damac) still the saying they don’t know anything about the project.


So Mr. RAMMAH you will be very very kind with me (you was very helpful when I called you in London. tnx for that) please just ask them to answer me & till us If they’re going to return or money back or not & when ? beacause there branch here they asking me to talk to them direct& no body answer me there(I tried to reach Mr. Sajwani the cherman >> no used !!)

Mention for them my apartment number BLRB/6/601 & BLRB/32/3207
Also other 4 apartment in the same family name


THANK YOU

[Rammah]

Originally Posted by rahaly

And I have another story from Damac
I bought with 3 friends 6 apartments in La Residence 2 Lotus last may .
We asked many many times about the project …… with no answer at alllllll !!!!
By calling Dubai Damac the answer was “pay your installment or you’ll pay the delay penatly 10% (I think) ”

You will not believe that we’ve paid last installment in March 18th still no body tilling us if the project is off or not till I read this subject.
So why they insist to take our money to return them back after years!!!!!!!!!
We bought these apartments from Kuwait Damac (licensed branch of Damac) still the saying they don’t know anything about the project.


So Mr. RAMMAH you will be very very kind with me (you was very helpful when I called you in London. tnx for that) please just ask them to answer me & till us If they’re going to return or money back or not & when ? beacause there branch here they asking me to talk to them direct& no body answer me there(I tried to reach Mr. Sajwani the cherman >> no used !!)

Mention for them my apartment number BLRB/6/601 & BLRB/32/3207
Also other 4 apartment in the same family name


THANK YOU

Dear Rahaly,

I remember we've spoken couple of month ago w
Then you were at the airport!
If Fanny's reply to your thread is accurate, then let me know if you'd be willing to wait until then, or if you'll be wishing to get your money back? I'll try to help you from my side.

If you are coming to London in the near future, please get in touch [00447825107389] and we'll arrange to meet up.

Best regards,


Rammah Taan